Majestic Hotel Group Trading as Berry Springs Tavern, a thriving tourist hotspot, is seeking a passionate and experienced General Clerk to help lead and deliver exceptional administrative support to the management, and customer service ensuring smooth daily operations.

About the Role:
Reporting to the Manager, you’ll play a key role in supporting the Duty Managers and Company Directors with administrative and operational tasks. You’ll oversee front-of-house operations, manage staff, and uphold the venue’s high standards in service, cleanliness, and customer experience.

Key Responsibilities:

• Ensure staff adhere to policies, maintain professional presentation, and deliver top-tier service.
• Manage daily shift operations, staff meetings, and training sessions.
• Oversee till reconciliations, customer feedback, and social media platforms.
• Coordinate marketing strategies and in-house promotions.
• Collaborate with the kitchen team to maintain smooth service and communication.
• Lead by example in providing outstanding customer service.
• Monitor WHS standards and address safety concerns.
• Handle customer inquiries, complaints, and feedback professionally.
• Assist with stock ordering, inventory management, and cost control.

What We Offer:

• Above-award remuneration of $65,100 to $75,000, salary commensurate to experience.
• Full-Time Position 
• A dynamic, supportive team environment.
• Opportunities for professional growth and development.

About You:

• Proven experience in hospitality and team management.
• Strong communication, problem-solving, and organizational skills.
• Marketing and social media management experience is highly regarded.
• Flexibility to work a variety of shifts across a seven-day roster.
• A proactive and professional approach with a passion for hospitality.
• Minimum demonstrated work experience of at least two years in a similar role.

If you’re a motivated hospitality professional ready to take the next step in your career, apply now to join the Berry Springs Tavern team!